Customer Service Representative
Hours per week
20 hours
Salary
Competitive
Location(s)
Arnhem (Overmaat)
About you
Are you someone who gets energy from customer contact and effortlessly oversees administrative processes? Then we are looking for you! Together, we are building an optimal customer experience and a tightly organized service at the Storage location in Arnhem.
About us
ANAC Carwash is a family business with 14 modern car washes in the Netherlands and Belgium — a close-knit group where everyone is there for each other. From car wash to gas station: the customer is central, we love getting things done, and your efforts make a direct, visible difference. We invest in your growth so you can get the best out of yourself.
What will you be doing?
- Providing customer service for all our locations
- Welcoming and showing customers and suppliers around the Storage location
- Managing and maintaining contracts for the storage units
- Ensuring a representative site through tidying tasks and following the audit list
- Identifying and implementing process improvements to perform work faster and better
Who are you?
- You are customer-oriented and commercially minded
- You are proactive and a real go-getter
- You are flexible (also available during weekends)
- You excel in communication and are strong in conflict management
- You can switch quickly between different tasks without losing the overview
- You have demonstrable experience with various administrative systems
- You are proficient in Dutch and English
- Competitive salary
- A varied position with growth opportunities
- Good pension scheme and secondary employment benefits
- Product discounts and company parties
- Travel allowance
- Working in a growing organization with short lines of communication and a lot of personal responsibility
Interested?
We love action and decisiveness, so don’t wait and contact us at HR@ANACcarwash.com!
For this vacancy, we will conduct a TMA analysis. A TMA analysis (Talent Motivation Analysis) is an in-depth, objective method to map out your natural drivers, talents, and development opportunities through an extensive online questionnaire, with the aim of providing insight into why you do or do not like doing something, and how competencies can best be developed, which helps with career development, team building, and selection.